Politics of General Conditions of Sales

The present general terms of sale apply to all the orders sent on the www.sobenstore.bigcartel.com by confirming your order, you recognize to have acquainted with general terms of sale and accept them in their entirety.
The www.sobenstore.bigcartel.com site reserves the right to modify these conditions. The applicable conditions are then the ones current at the time of the signing of order.


Products sold on the www.sobenstore.bigcartel.com site are imagined, realized and produced by Bénédicte SORET.
Products are illustrated by one or several photos, a descriptive text and a price including tax in euros. 

Photos aim to be the most faithful as possible but the colors can vary from one computer screen to another.

Prices are in Euros, including taxes and excluding postage costs . Shipping costs depend on the weight and volume of products and are indicated to the buyer when validating the basket ("cart").

 The www.sobenstore.bigcartel.com site accepts following payment methods:

By credit card: Payments are made online through the secure Paypal payment platform. It is not mandatory to have a Paypal account to purchase. When you validate your shopping cart ("checkout") you are redirected to the Paypal page, you can select the method of payment by credit card and fill in the usual fields on your card.

By Paypal: You must have a Paypal account.

 If you require an invoice, thank you to apply as soon as you have paid your order by sending an email via the contact form.


Orders are shipped by Colissimo Post, on Wednesdays and Saturdays of each week. All orders on Tuesdays after 7pm, will be shipped on Saturdays after 7pm and on Fridays will be sent by email.

Thank you to thoroughly check your delivery details when ordering so that your order is sent to the requested address.


In accordance with Article L.120-20 of the code of the Consumer Code, the purchaser has a period of fourteen days to return at his own expense items that do not suit him, for an exchange or a refund, except custom orders. This period starts from the receipt of the order date. All returns must be reported in advance by email via the contact form. This right of withdrawal is without penalty, except for shipping and return. Items should be returned in their original packaging, in perfect condition for resale and in colissimo. Otherwise, the products will not be refunded, returned or exchanged. In the event of exercising the right of withdrawal the buyer has the option of requesting either a refund of amounts paid, or exchange the product. In this case the return will be at buyer's expense.


The personal information collected from buyers are essential for processing and delivering orders. They are kept confidential by the www.sobenstore.bigcartel.com site that agrees not to disclose it to a third person.


Any reproduction or unauthorized use of the texts, comments and photographs used on the site are strictly prohibited www.sobenstore.bigcartel.com


These general conditions of sale concerning the site: www.sobenstore.bigcartel.com

T.V.A not applicable Article 293B of C.G.I